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💳 Payer Guide
How do I pay my bill?
Step-by-step guide to paying your revenue bill online.
Where is my payment receipt?
How to get your receipt after paying a bill.
I paid but it is not showing in the system
What to do if your payment was made but is not reflected.
My bill amount looks wrong
How to dispute or query a bill amount.
What is a TIN and why do I need one?
Understanding your Taxpayer Identification Number.
Updating your phone number or email address
How to ensure bills and receipts reach you.
For payers
Paying your bill
Received a demand notice? Everything you need to pay, get a receipt, or query your bill is here.
If you can't find what you need, contact your revenue authority office directly, or email us at hello@revcone.com.
How do I pay my bill?
Step-by-step guide to paying your revenue bill online.
Where is my payment receipt?
How to get your receipt after paying a bill.
I paid but it is not showing in the system
What to do if your payment was made but is not reflected.
My bill amount looks wrong
How to dispute or query a bill amount.
What is a TIN and why do I need one?
Understanding your Taxpayer Identification Number.
Updating your phone number or email address
How to ensure bills and receipts reach you.
FAQ
Frequently asked questions
Quick answers to the most common questions.
Glossary
Key terms explained
Revenue and platform terminology you'll come across in Revenue Cone.
Assessment
The process of determining how much a payer owes based on their business activity, property, or other taxable factors.
Billing Cycle
The scheduled date each month when demand notices are automatically generated and sent to all payers.
Demand Notice
An official bill sent to a payer listing the amounts owed, the revenue types, the due date, and payment instructions.
Field Officer
A staff member who works outside the office, responsible for registering new payers, conducting surveys, and verifying information on-site.
Grace Period
The number of days after a bill's due date before a late payment penalty is applied.
IGR
Internally Generated Revenue. The total revenue collected by an organisation from its own sources, as distinct from state or federal allocations.
LGA
Local Government Area. The administrative division that manages and collects local revenue on behalf of residents and businesses.
Reconciliation
The process of matching incoming payments to their corresponding bills to ensure every naira is accounted for.
Revenue Head
A category of revenue, such as Business Premises Levy, Signage Fee, or Market Fee. Each payer may be liable for one or more revenue heads.
TIN
Taxpayer Identification Number. A unique ID assigned to each payer upon registration, which appears on all demand notices and receipts.
Resources
Downloads & templates
Ready-to-use templates and reference guides for common tasks.
📥
Payer import template
CSV template for bulk-uploading existing payers into the system.
Download CSV
📋
New admin setup checklist
Printable checklist for onboarding your organisation, covering 8 steps to go live.
Open guide
📖
Field officer quick reference
One-page guide for officers in the field: registration, QR scanning, and submitting records.
Open guide
🔗
Paystack integration guide
Step-by-step setup for connecting your Paystack account to Revenue Cone.
Open guide
What's new
Recent updates
The latest features and improvements shipped to Revenue Cone.
Mar 2026
Guided product tour
New users now see a step-by-step walkthrough on their first login, spotlighting key areas of the dashboard. The tour can be skipped at any time and restarted from the Help page.
Mar 2026
Dedicated access URLs
Each part of the platform now has its own dedicated URL, keeping staff login, payer self-service, and this help centre cleanly separated.
Mar 2026
Enhanced login security
Staff sign-ins now benefit from improved session protection and suspicious activity detection. Admins can review recent access history from the Security section of the dashboard.
Feb 2026
Revenue forecast in analytics
The Analytics report now includes a 3-month revenue projection based on your collection trends, alongside an overdue rate chart and average days-to-pay metric.
Feb 2026
Ward-level analytics
The Analytics report now includes a ward summary table showing taxpayer count, amount billed, amount collected, and collection rate per ward, alongside a payment size distribution chart.
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